The Packages

Running an information service

Crash course covering all the basics – masses of ideas and your own personal to-do list.

Exploiting your documents

Making your resources earn their keep by summarising them for your users, accurately and fast – whether printed or digital.

Tackling requests for information

How to handle enquiries about unanticipated subjects – plenty of practice to help you tackle any topic, whether face-to-face or remotely.

Repackaging your research

Turning your raw information into polished, professional presentations – using standard business software.

Want to find out if a package might be right for you?

‘I just wanted to say a big thank you as today I have used the techniques that you showed us... to produce a table of evidence and a summary. I have found it very useful and easy to replicate what we did in the training session.’

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research & information skills training